Last Updated on Sep 15th, 2019
Your privacy is important to us. Lyte Charging Inc. (“Lyte”, “we” , “us”) provides individuals with access to shared portable chargers for rental (the “Portable Chargers”) accessible via a mobile application (the “Application”) and/or kiosk interface (“Interface”). This Privacy Policy (“ Policy ”) applies to services provided by Lyte and our website, Application, Interface or other platform (collectively, the “ Services ”) and explains what information we collect from users of our Services (a “ user ”, “ you ”, or “ your ”), including information that may be used to personally identify you (“ Personal Information ”), and how we use such Personal Information. We encourage you to read the details below.
We reserve the right to change this Policy at any time. We will notify you of any changes to this Policy by sending notice to the primary email address specified in your Account or by a prominent notice on our website, Application or Interface. Significant changes will go into effect thirty (30) days following such notification. Non‑material changes or clarifications will take effect immediately. You acknowledge that your continued use of our Services after we publish or send a notice about our changes to this Policy means that the collection, use and sharing of your Personal Information is subject to the updated Policy.
1) Information We Collect
a) We collect information that you knowingly give us when you create an Account, contact us, or otherwise access or use our Services. This may include:
i) Your name, email address, postal address, and telephone number,
ii) Details of any transactions you perform via the Services, including your credit card information, amount of payment, method of payment and order history.
b) Certain information is collected automatically, such as:
i) Your internet protocol address (i.e., IP address) and, if you access the Services from a mobile application, your unique mobile device ID number and non‑email authentication.
ii) Browser and device information and information collected through technologies such as cookies, pixel tags, and other technologies. This Policy does not cover the use of cookies by any third parties, and we are not responsible for their privacy policies and practices. Please be aware that cookies placed by third parties may continue to track your activities online even after you have left our Services.
iii) If you use our Services from a mobile device, that device will send us data about your location if you agree to such disclosure.
2) How Information is Used by Us. We use the information you provide to us as follows:
a) To deliver and improve the Services and your overall user experience.
b) To protect, investigate, and deter against fraudulent, unauthorized, or illegal activity.
c) To link or combine user information with other Personal Information.
d) To compare and verify information for accuracy and update our records.
e) To email, text, message, or otherwise contact you with information and updates about us and the Services, and respond to your comments and questions, if you have provided us with the means to do so.
f) On a de-identified, aggregated basis, analyze how you use the Services with third party tools to help us understand traffic patterns and know if there are problems with the Services.
g) Create targeted advertising to promote the Services and engage our users.
3) Sharing of Personal Information. We do not share your Personal Information with other people or non‑affiliated third parties except with your consent or as necessary to complete any transaction or provide any service you have requested or authorized, as set forth below. To help us provide the Services, we may provide limited access to some of your Personal Information to the following third parties:
a) Partners: We may collaborate with other companies or organizations to deliver the Services. In these cases, we may share your name, contact information and other details you provided when making an Account with our partners.
b) Affiliates: We may share your information with our affiliates and/or subsidiaries.
c) Service providers: We work with a wide range of third party providers, notably our database administrators, cloud computing services, advertising services, data analysts, application service providers, and other non‑governmental organizations.
d) Payment processors: We work with payment processors such as Stripe to help process credit card transactions and other payment methods made through the Services. These payment processors will store certain information about you. Please refer to their privacy policies to learn more about how they use your Personal Information.
e) Other: We may also transfer your Personal Information to a third party as a result of a merger, acquisition, reorganization or similar transaction; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of the Services; and to protect the rights or property of Lyte. In such event, and to the extent legally permitted, we will notify you and, if there are material changes in relation to the processing of your Personal Information, give you an opportunity to consent to such changes. Any third party with whom we share your data with will be required to provide the same or equal protection of such data as stated in this privacy policy.
4) Tracking Technologies
a) A “cookie” is a small file placed on your hard drive by some of our web pages. We, or third parties we do business with, may use cookies to help us analyze our web page flow, customize our services, content and advertising, measure promotional effectiveness and promote trust and safety. Cookies are commonly used at most major transactional websites in much the same way we use them in our Services.
b) Even if you are only browsing the Services, certain information (including computer and connection information, browser type and version, operating system and platform details, and the time of accessing the Services) is automatically collected about you. This information will be collected every time you access the Services and it will be used for the purposes outlined in this Policy.
c) You can prevent or limit the usage of cookies collected from your device. An easy way of doing this is often to change the settings in your browser. If you do that you should know that (a) your use of the Services may be adversely affected (and possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience may be adversely affected, and (c) you may not be presented with advertising that reflects the way that you use our and other sites. You find out how to make these changes to your browser at this site: www.allaboutcookies.org/manage‑cookies/. Unless you have adjusted your browser settings so that it will refuse cookies, our system will send cookies as soon as access our Services. By using the Services, you consent to this, unless you change your browser settings.
d) Web beacons may be used to track the traffic patterns of users from one page to another in order to maximize web traffic flow. Our third‑party advertising service providers may also use web beacons to recognize you when you visit the Site or access the Services and to help determine how you found the Services. If you would like more information about this and to know your choices about not having this information used by these companies, please visit: the Digital Advertising Alliance’s website, http://www.aboutads.info/ , or the Network Advertising Initiative’s website, http://networkadvertising.org/consumer/opt_out.asp.
e) Your browser settings may allow you to automatically transmit a Do Not Track signal to websites and other online services you visit. We do not alter our practices when we receive a Do Not Track signal from a visitor’s browser because we do not track our visitors to provide targeted advertising. To find out more about Do Not Track, please visit http://www.allaboutdnt.com .
5) Security of your Personal Information
a) Your Account is protected by a password for your privacy and security. You must prevent unauthorized access to your Account and Personal Information by selecting and protecting your password and/or other sign-on mechanism appropriately and limiting access to your computer or device and browser by signing off after you have finished accessing your Account.
b) We endeavor to protect the privacy of your Account and other Personal Information we hold in our records, but unfortunately, we cannot guarantee complete security. Unauthorized entry or use, hardware or software failure, and other factors, may compromise the security of user information at any time.
6) Your Choices Regarding Your Personal Information. You have several choices regarding the use of Personal Information on the Services:
a) Changing or Deleting Your Personal Data. All users may review, update, correct or delete the Personal Information furnished by a user in their user account (including any imported contacts) by contacting us at support@lyte.city or by accessing your Account. For your protection, we may only share and update the Personal Information associated with the specific email address that you use to send us your request, and we may need to verify your identity before doing so. We will try to comply with such requests in a reasonably timely manner. If you completely and permanently delete all of your Personal Information, then your Account may become deactivated. If you wish to cancel your Account, you may do so by emailing support@lyte.city , and any Personal Information associated with your Account will be deleted as soon as is reasonably practical or as required by applicable law. Please note that we may retain information that is otherwise deleted in anonymized and aggregated form, in archived or backup copies as required pursuant to records retention obligations, or otherwise as required by law. We may retain an archived copy of your records as required by law or for legitimate business purposes.
b) Download or Access Personal Information. You can ask us for a copy of your Personal Information and can ask for a copy of Personal Information you provided in machine readable form by emailing us support@lyte.city.
c) Opting Out of Email Communications. We may use some of the information we collect for marketing purposes, including to send you promotional communications about new Lyte features, products, events, or other opportunities. If you wish to stop receiving these communications or to opt out of use of your information for these purposes, please follow the opt‑out instructions, such as clicking “Unsubscribe” (or similar opt‑out language) in those communications. You can also contact us at support@lyte.city opt out. Despite your indicated e‑mail preferences, we may send you service related communications, including notices of any updates to our Terms of Use or this Policy.
7) California Users. The following applies to individuals in located in California.
Categories of Personal Information Disclosed for a Business Purpose or Valuable Consideration. California Civil Code 1798.115(c), 1798.130(a)(5)(c), 1798.130(c), and 1798.140 require that a business disclose whether the following categories of personal information are disclosed for a “business purpose” or “valuable consideration” as those term is defined under California law. Note that while a category below may be marked, that does not necessarily mean that we have personal information in that category about you. In the proceeding twelve months, we have disclosed the following categories of personal information in the manner described.
Category
Information is Disclosed for a Business Purpose
Information is Disclosed for Valuable Consideration
Individual Identifiers and Demographic Information
Sensitive Personal Information
Geolocation Data
Biometric Information
Sensory Data
Commercial Information
Internet of Network Activity
Professional or Employment-Related Information
Education Information
Inferences Drawn from Personal Information
Your Rights. If you are consumer as defined in the California Consumer Privacy Act (CCPA), i.e., a resident of California as defined in Section 17014 of Title 18 of the California Code of Regulations, you have certain rights in relation to your personal information under the CCPA. Under the CCPA, you have the following rights, in addition to the rights set forth in Section 7 below.
Right to Opt Out of Disclosure of Personal Information for Valuable Consideration. We do not currently sell the Personal Information of any our users. In the event this Policy changes in that regard, we will update it with the relevant terms regarding your rights.
Additional California Privacy Rights. Under California Civil Code sections 1798.83-1798.84, California residents who have an established business relationship with Lyte are entitled to ask us for a notice describing what categories of Personal Information we share with third parties for their direct marketing purposes. This notice will identify the categories of information shared with and will include a list of the third parties with which it is shared, along with their names and addresses. If You are a California resident and would like a copy of this notice, please submit a written request to us at the addresses listed below.
8) Links to Third Party Websites. We may provide links to other websites. We have no control over these websites, and they are subject to their own terms of use and privacy policies. As such, we do not endorse and are not responsible for the availability of, or for any content, advertising, products, or other materials on or available from, these third party websites. By using the Services, you agree that we will not be liable for any damage or loss caused by your use of or reliance on any content, advertising, products, or other materials on or available from these third party websites.
9) Contact Us . If you have any questions about this Policy, your Personal Information, or the Services, you can contact us at support@lyte.city.